We take customer satisfaction very seriously. All of our products are tested for quality and all shipments are carefully inspected before leaving our warehouse.
Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product must be made within 72hrs of receipt of your package. Please contact us and provide detailed information if your product was damaged during shipping.
Pure science lab offers a 7 day 100% satisfaction guaranty for all products. If for any reason you are unsatisfied with your purchase you may return any unopened package for a full refund less any shipping and handling. To request a refund please contact our customer care. NO REFUNDS shall be given for an opened package without a return authorization number.